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About CHICENZA


At Chicenza, we make fashion simple, stylish, and attainable. From everyday dresses and floral skirts to must-have belts and earrings, our collections are made to help you look good without overthinking it. Every piece is selected with comfort, trend, and affordability in mind. Enjoy free shipping, easy 30-day returns, and fashion that feels like you.

About Us

FAQs

Frequently Asked Questions

When will I receive my order?

Orders are usually delivered within 8–14 business days. We process orders Monday to Friday, and shipping is free across Malaysia.

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Can I return something if it doesn’t fit?


Yes! You can return any item within 30 days as long as it’s unused and in original condition. We even cover the return shipping.

View Return and refund policy

How do I contact customer service?


You can email us at info@chicenza.com or use the contact form on our website. Our team replies within 48 business hours.

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What payment methods do you accept?


We currently accept PayPal for all orders. It's safe, secure, and easy to use at checkout.

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Is shopping on your site safe?


Yes! Our website uses SSL encryption to protect your personal and payment information. Your privacy and safety are important to us.

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